QX Labs
Trustpilot
QX Labs Icon
Data Integration

Analyze consumer sentiment with Trustpilot's 100M+ reviews

Automate customer satisfaction tracking for consumer-facing businesses and DTC brands through verified review analysis.

Use cases

  • Monitor rating trajectories to identify customer satisfaction trends or emerging issues
  • Extract recurring themes from reviews: shipping problems, product quality, customer service gaps
  • Benchmark satisfaction scores and review volume against direct competitors
  • Track review velocity as a proxy for transaction volume and business momentum

Verified Reviews

Access 100M+ verified customer reviews across consumer brands and services

Sentiment Tracking

AI-powered analysis to extract themes, complaints, and satisfaction drivers

Reputation Monitoring

Track rating changes and review patterns to identify reputation risks early

Competitive Analysis

Benchmark ratings, review volume, and sentiment against competitors

About Trustpilot

Trustpilot is the world's leading consumer review platform with 100+ million verified reviews of businesses globally. It's especially valuable for assessing consumer-facing brands, DTC businesses, and marketplace operations.

About QX Labs

QX automates the manual work that slows down investment firms. By unifying your data subscriptions, internal knowledge, and 100+ integrations, we automate workflows across sourcing and diligence—freeing your team to focus on high-value decisions.

Experience the most powerful automation platform for investors

Schedule a call with us to run through your bespoke requirements and see how we can level-up your investment workflows with AI.

Book a demo