Let agents run your Dialpad phone system
QX answers, routes, texts and analyses calls across your Dialpad numbers—so your team handles the conversations that matter, not the phone admin behind them.
Stop drowning in voicemails, missed calls, and call center busywork. Hand the phone to an agent.
Every call gets a next step
Agents listen to calls and voicemails, pull out what was promised, and draft the follow-up text, email or CRM note—so nothing said on the phone gets forgotten.
Smarter call routing on autopilot
Incoming calls get classified, blocked, transferred or assigned to the right operator in real time—based on the caller, the topic and your own rules, not rigid menus.
Phone admin that runs itself
Provisioning new numbers, adding users to call centers, updating contacts and pulling reports—the agent handles the IT-style chores that used to clog up your week.
Dialpad
Real workflows, built for your team
Build complex workflows in minutes that chain Dialpad together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.
Sales: Turn every sales call into pipeline action
Sales call ends
Triggered in Dialpad
Summarise call & extract next steps
Agent step
Update opportunity & log notes
in Salesforce
Send a recap text to the prospect
in Dialpad
Ping the account team
Alert via Slack
QX agents can place calls, send texts, manage contacts and configure your call centers—and a lot more
+ 184 more actions
About Dialpad
Dialpad is a cloud-based business phone, contact center and messaging platform used by tens of thousands of companies. It unifies voice, video, SMS and meetings across devices, with built-in AI for transcription and call summaries. A deep API surface across calls, users, numbers and call centers makes it a natural fit for automation.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Dialpad working inside your stack
Want an AI co-worker that runs your phone system for you? Book a demo to walk through your use cases, or get started for free.
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