QX Labs

AI that answers your customers on WhatsApp

Customers message you on WhatsApp and an AI agent replies in seconds. It answers from your price list and books straight into your calendar.

  • Set up in minutes
  • Use an existing number
  • Reply 24/7
9:41
SE
Spark Electrical
online
Today
Message

Stop losing customers to slow replies

A customer who doesn't hear back goes to your competitor. With QX you can set up a WhatsApp agent that works 24/7 and wins you business.

Describe

Describe the agent you need, QX builds it

Explain your business and the agent's responsibilities. QX reads your website, asks some questions, builds the agent and links it to a WhatsApp number you already own. Then you can tweak the instructions.

Agent BuilderExternal agentBright Smile reception

What's the business, and is there a website I can read?

Bright Smile Dental, brightsmile.com. It should book hygienist and check up appointments and answer the usual questions.

Read the site. I've drafted the greeting, opening hours, the price list and a booking procedure that checks the calendar before offering a slot. One more thing: when should it hand off to a human?

Anything about pain, emergencies or complaints. Give them the practice number.
Instructions updated1,240 words
  • Role and objective
  • Booking procedure
  • Prices and FAQs
  • Hand off rules
  • Boundaries
Add context

It answers from your docs, no guessing

Upload your price list, FAQs, opening hours and policies. The agent grounds its answers in truth instead of making things up.

Knowledge vaultBright Smile Dental
  • PDF
    Price list 2026.pdf
    3 pages
    Synced
  • DOC
    FAQs and policies.docx
    42 questions
    Synced
  • MD
    Opening hours and parking.md
    1 page
    Synced
  • brightsmile.com
    Website
    Read on demand
Connect your apps

It books, logs and updates where you allow it

Connect your calendar, a Google sheet or your CRM and it books straight into them. It touches only the apps you connect and nothing else.

Actions4 approved
  • Google Calendar
    check_availabilityGoogle Calendar

    Find free hygienist slots on a given day

    Calendar: Hygienist room{{day}}
  • Google Calendar
    book_appointmentGoogle Calendar

    Create the appointment in the practice calendar

    Calendar: Hygienist room{{patient}}{{start}}
  • Google Sheets
    log_bookingGoogle Sheets

    Append a confirmed booking to the Bookings sheet

    Bookings 2026 · Sheet1{{patient}}{{phone}}{{start}}
  • Google Sheets
    log_callbackGoogle Sheets

    Log an urgent request for the front desk to call back

    Bookings 2026 · Urgent{{name}}{{phone}}{{reason}}
The agent fills in only the highlighted inputs.
Set the rules

Emergencies and complaints escalate to you

You set the rules for emergencies, complaints and anything off script. The agent tells the customer who will follow up, shares your number or logs a callback request for you.

BS
Bright Smile Dental
online
Bright Smile reception
WhatsApp: Sam Okafor
In QX
  • Waiting for the first reply…

Built for businesses that run on WhatsApp

Stay on top of your messages and win more customers on WhatsApp.

50 industries

Dental practices

Books check ups and hygienist visits, quotes your prices and payment plans, and passes patients in pain to your team.

Hair and beauty salons

Books each client with the right stylist, quotes your price list and passes colour corrections straight to you.

Plumbers

Prices jobs from a photo and your list, books visits around your jobs, and passes burst pipes straight to you.

Electricians

Quotes from your price list, books surveys and call outs into your calendar, and passes emergencies straight to you.

Estate and letting agents

Answers from your listings, books viewings into your calendar and passes every offer to your negotiator.

Restaurants and cafés

Takes table bookings, answers from your menu and allergen guide, and passes private hire to your manager.

Gyms and studios

Books class spaces and free trial passes, quotes your memberships and passes freezes and cancellations to your manager.

Garages and MOT centres

Books MOTs and services into your calendar, quotes your prices, reserves the courtesy car and passes urgent faults to you.

Hotels and guesthouses

Checks your rooms, quotes your rates, takes the booking and answers guests from your house rules.

Accountants

Lists the documents clients need, gives filing dates from your guide, books intro calls and passes HMRC letters to you.

Travel agents

Gives starting prices from your brochures, logs quote requests for your advisers and answers passport and luggage questions.

Vets and groomers

Books jabs, check ups and grooms into your calendar, quotes your prices and passes emergencies to your on call vet.

Aesthetics clinics

Books consultations, quotes your treatment prices, answers aftercare questions from your guide and passes any reaction to your practitioner.

Appliance repair

Quotes your call out fee, books visits into your calendar and logs the make, model and fault for every job.

Bakeries

Logs cake orders with the message and collection date, answers from your allergen list and passes wholesale enquiries to you.

Bars and nightclubs

Books booths and tables, fills your guest list, shares what's on and passes private hire to your manager.

Barbers

Books each customer with their barber, quotes cuts and fades, explains walk in hours and passes wedding parties to you.

Builders and renovators

Books site visits for extensions, lofts and kitchens, prices small works from your list and passes planning questions to you.

Car dealerships

Answers from your stock sheet, books test drives, logs part exchanges and passes finance questions to your finance manager.

Car rental

Checks your fleet sheet, quotes daily rates, logs bookings with driver details and passes breakdowns straight to you.

Caterers

Quotes per head prices from your menus, books tastings, logs dietary needs and passes weddings to your events manager.

Chiropractors

Books new patient assessments into your calendar, answers price and first visit questions and passes worrying symptoms to you.

Commercial cleaners

Quotes hourly and deep clean prices from your list, books site surveys and passes complaints to your manager.

Couriers

Quotes each run from your price list, logs collections in your jobs sheet and passes parcel claims to you.

Driving schools

Quotes your lesson and block prices, books lessons with the right instructor and passes test day requests to them.

Event venues

Checks dates in your bookings sheet, quotes your packages, books viewings and passes weddings to your events manager.

Florists

Quotes bouquets from your price list, logs each order with its card message and passes funeral flowers to you.

Furniture shops

Answers size, fabric and stock questions, books showroom visits and deliveries, and passes delivery problems to your team.

Heating engineers

Quotes services and call outs from your list, books visits and boiler surveys, and passes urgent messages to you.

Insurance brokers

Logs quote requests with the details you need, lists documents from your guide and passes claims to your claims line.

Landscapers

Books garden design consultations, quotes lawn care from your price list and passes large projects to your designer.

Laundries and dry cleaners

Prices each item from your list, answers care questions from your guide and logs collections and deliveries on your sheet.

Law firms

Quotes your fixed fees, books first consultations, saves new enquiries and passes anything urgent to your duty solicitor.

Locksmiths

Quotes lock changes from your price list, books fittings and surveys into your calendar, and passes lockouts straight to you.

Mortgage brokers

Books first appointments, answers from your broker guide on documents and fees, and passes advice questions to your adviser.

Opticians

Books eye tests and lens fittings, quotes your prices, checks glasses orders and passes sudden vision changes to you.

Pest control

Prices wasp, rodent and bed bug treatments from your list, books visits and passes commercial contracts to your manager.

Pharmacies

Books flu jabs and travel clinics, quotes your private service prices and passes medicine questions to your pharmacist.

Phone repair shops

Quotes repairs by model, books repair slots, logs parts to order and passes data recovery to your technician.

Physiotherapists

Books assessments and follow ups into your calendar, answers price and insurer questions and passes severe symptoms to you.

Plant hire

Checks your fleet sheet, quotes hire rates, logs deliveries and collections and passes breakdowns on site to your depot.

Property managers

Logs repairs, books viewings, answers from your tenant handbook and passes emergencies to your contractor line.

Recruitment agencies

Answers candidates from your job descriptions, books interviews into your calendar and passes new employers to a consultant.

Removal companies

Books home surveys, checks free moving days, quotes packing from your price list and passes bigger moves to you.

Roofers

Books inspections, repairs and new roof surveys, prices gutter work from your list and passes leaks to you.

Self storage

Quotes unit sizes and weekly prices, logs move ins and passes business storage enquiries to your site manager.

Skip hire

Quotes skips from your price list, logs deliveries and collections and passes trade accounts to your office.

Tattoo studios

Books consultations with the right artist, explains your prices and deposit policy and answers aftercare questions from your guide.

Taxis and private hire

Quotes airport and station runs from your fare list, logs each booking and passes cars wanted now to dispatch.

Tyre shops

Quotes tyres by size from your price list, books fittings into your calendar and passes unsafe tyres to your fitter.

Scroll or search to find yours

Works with the apps you already use

Your calendar, your bookings sheet, your inbox and your CRM. Your agent books, logs and saves straight into them, so there's nothing new to learn.

You choose exactly what it can do in each app, one job at a time.

Agents that you can trust

ISO 27001ISO 27001 certified
SOC 2 Type IISOC 2 Type II in progress
GDPRGDPR aligned
Read about our security

FAQs

No. You pair the number you already use, the same way you link WhatsApp Web. Type the number into QX, get a code, and enter it under Linked devices on your phone. A regular WhatsApp number or a WhatsApp Business number both work.

Three things. It answers from the documents you give it (price lists, FAQs, policies, listings) and from your website. It runs the actions you approve, such as adding a booking to a Google Sheet, creating a calendar event or saving a contact in your CRM. And it follows the hand off rules you set, so emergencies and complaints reach a person.

It says what it can help with and follows your hand off rule. It shares your phone number or email, or logs a callback request through an action so you can pick the thread up. It doesn't invent an answer.

Customers have no authority over the agent's instructions. It can only carry out the exact actions that you approve, and we impose rate limits to prevent abuse.

No. An agent on your own number only replies to messages it receives. It never starts a conversation and it ignores group chats.

Yes. Every thread on your number appears in your QX chat history with each action the agent took, so you can check its work and refine the instructions.

WhatsApp agents are included in every plan including our Free tier. Each reply spends credits. We recommend choosing a cheaper AI model for your agent if it is simple and you are on a budget.

QX Labs is ISO 27001:2022 certified and GDPR aligned, with SOC 2 Type II in progress. We don't train on your data. Message content passes through our messaging gateway only long enough to answer it, and the record you keep lives in your QX chat history.

Stop leaving customers on read