QX Labs
whatsappWhatsApp agent for florists

The AI order desk for florists, on WhatsApp

Takes bouquet orders with the card message and address, quotes from your price list and books wedding consultations.

WhatsApp
WhatsApp
Google Sheets
Google Sheets
Shopify
Shopify
Google Calendar
Google Calendar
HubSpot
HubSpot
9:41
FF
Fern and Foxglove
online
Today
Message

Give it your prices, your delivery areas and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your prices and delivery areas

Upload your price list, delivery areas and same day cut off times. It reads your website too.

  • Price list 2026.pdf
    PDF
  • Delivery areas and cut offs.xlsx
    Spreadsheet
  • Wedding flowers 2026.pdf
    PDF
  • fernandfoxglove.co.uk
    Website
2

Where orders go

Choose exactly what it can do, one app and one job at a time.

  • Google Sheets
    Log orders and callbacks
    Google Sheets
  • Shopify
    Check and update online orders
    Shopify
  • Google Calendar
    Book consultations
    Google Calendar
  • HubSpot
    Save new customers
    HubSpot
3

What comes to you

Decide which messages need a person, and what the customer is told.

  • Funeral flowers
    Log a callback
  • Wedding flowers
    Book a consultation
  • A problem with a delivery
    Share the shop number
  • Weekly flowers for a business
    Log a callback

Illustrative agents for florists, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
FF
Fern and Foxglove
online
Today
Message

How AI agents help florists

Customers get a price and their delivery booked while you arrange.

Without an agent

  • Putting down the stems to quote a bouquet price
  • Checking a postcode against your delivery areas before the 1pm cut off
  • Copying card messages and addresses onto the delivery sheet
  • Replying about wedding or funeral flowers late in the evening

With QX

  • Bouquet prices quoted from your list while you finish the arrangement
  • Delivery areas and your 1pm cut off answered in the first reply
  • Card messages and addresses logged in the orders sheet as they arrive
  • Wedding consultations booked and funeral callbacks logged for you

Spend more of your week with the flowers

QX answers your WhatsApp from opening until late in the evening, and keeps your orders sheet ready for the next delivery run.

Bouquet orders logged as you arrange

Each order goes into your orders sheet with the bouquet, the card message, the address and the delivery day, and new customers are saved to your CRM.

Your delivery areas, answered

Fulford this afternoon or Haxby on Saturday. It checks your delivery areas and your 1pm same day cut off, then quotes the delivery charge from your list.

Prices from your own list

Seasonal bouquets, a dozen red roses or a hand tied posy. Every price comes from your list, so customers can order on the spot.

Wedding consultations in Hattie's diary

It explains your wedding packages, finds a free slot in Hattie's calendar and books the couple in with her at the shop on Fossgate.

Funeral flowers passed to Hattie

When a family gets in touch, it takes their name, the date of the funeral and the best number, then logs a callback so Hattie can talk the tribute through with them.

Orders taken after you close

At 9pm or on a Sunday, it answers from your price list and logs the order, so tomorrow's deliveries are on the sheet before you open.

FAQs

No. It logs the order in your orders sheet with the bouquet, the card message, the address and the delivery day. Payment stays with you, taken however you take it today.

No. It follows the delivery areas and cut off times in the documents you upload. After your same day cut off, it offers the next delivery day or collection from the shop.

Answers come from your price list and website. If you upload a weekly stock list too, it can say whether peonies or ranunculus are in.

No. Replies go only to people who message you first, and it never starts a conversation. When a customer asks, it reads their delivery day from your orders sheet.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

See it working for other businesses

Furniture shops

Answers size, fabric and stock questions, books showroom visits and deliveries, and passes delivery problems to your team.

Phone repair shops

Quotes repairs by model, books repair slots, logs parts to order and passes data recovery to your technician.

See every industryFind your business in the full list, from accountants to vets.

Answer your next flower order in seconds

Free to start. Upload your price list, connect your orders sheet and let QX take the next message.