WhatsApp agent for phone repair shopsThe AI receptionist for phone repair shops,
on WhatsApp
Quotes repairs by model from your price list, books slots, logs parts to order and passes data recovery to your technician.
Give it your prices, your parts sheet and your rules
QX connects to over 1,000 apps, so it runs on the tools you already use.
Your prices and repair times
Upload your repair prices by model, repair times and water damage guide. It reads your website too.
- Repair prices by model 2026.xlsxSpreadsheet
- Repair times and guarantee.docxWord document
- Water damage guide.docxWord document
- quaysiderepairs.co.ukWebsite
Where the work goes
Choose exactly what it can do, one app and one job at a time.
- Book repair slotsGoogle Calendar
- Log parts to order and callbacksGoogle Sheets
- Check accessories in stockShopify
- Save new customersHubSpot
What comes to you
Decide which messages need a person, and what the customer is told.
- Water damageBook a diagnostic
- Data recoveryLog a callback
- A guarantee claimLog a callback with the repair details
- A model or fault not on your listLog a callback
Illustrative agents for phone shops, on WhatsApp
Explore examples of agents handling different types of customer requests. Select one to see the conversation.
How AI agents help phone repair shops
With QX, customers get a price for their model and a slot in one chat.
Without an agent
- Putting down the screwdriver to look up a model's price
- Checking the parts drawer before offering a Thursday slot
- Writing parts to order on a sticky note by the till
- Answering water damage questions at 10pm, one message at a time
With QX
- Prices for each model quoted from your list while you work
- Your stock sheet checked and a slot booked in Google Calendar
- Parts to order logged in Google Sheets with the customer's name
- Water damage diagnostics booked and data recovery callbacks logged
Spend more of your week at the bench
Your agent answers your WhatsApp while you work, so the phone open on your bench gets your full attention.
A price for every model
A Pixel 7 screen, an iPad charging port or an iPhone 12 battery. Each quote comes from your repair prices by model with the repair time, so customers book on the spot.
Repair slots booked around the bench
The customer gets two free times from your calendar, and the repair goes in with the model and the fault.
Parts to order on one sheet
It reads your stock sheet. When a part isn't there, it adds it to your parts order sheet with the model and the customer's name.
Nadia takes water damage and data recovery
It books a water damage diagnostic with Nadia, and logs data recovery as a callback so she can check the phone before she prices the job.
Guarantees explained from your terms
Customers hear what your guarantee covers on screens and batteries, and any claim is logged as a callback for you with the repair details.
Repairs booked after you close
At 10pm or on a Sunday, it quotes from your price list, books the repair and saves the new customer to your CRM, so the morning starts with phones on the bench.
FAQs
See it working for other businesses
Quote your next screen repair in seconds
Free to start. Upload your price list, connect your calendar and let QX take the next message.