WhatsApp agent for pharmaciesThe AI receptionist for pharmacies,
on WhatsApp
Books vaccinations and travel clinic appointments, quotes your service prices and passes medicine questions to your pharmacist.
Give it your prices, your clinic diary and your rules
QX connects to over 1,000 apps, so it runs on the tools you already use.
Your services and prices
Upload your pharmacy guide, private services price list and travel clinic guide. It reads your website too.
- Pharmacy guide 2026.pdfPDF
- Private services 2026.xlsxSpreadsheet
- Travel clinic guide.docxWord document
- hollybrookpharmacy.co.ukWebsite
Where bookings go
Choose exactly what it can do, one app and one job at a time.
- Book clinic appointmentsGoogle Calendar
- Log pharmacist callbacksGoogle Sheets
- Check a product is in stockShopify
- Save new customersHubSpot
What comes to the pharmacist
Decide which messages need the pharmacist, and what the customer is told.
- Questions about a medicine or doseLog a callback
- Prescription questions while openShare the pharmacy number
- Feeling unwell after hoursPoint them to NHS 111
- A business wanting staff flu jabsLog a callback
Illustrative agents for pharmacies, on WhatsApp
Explore examples of agents handling different types of customer requests. Select one to see the conversation.
How AI agents help pharmacies
Customers get answers and a clinic slot booked while you serve the counter.
Without an agent
- Checking the clinic diary for a flu jab slot between customers
- Typing out travel clinic and ear wax removal prices at lunch
- Reading last night's medicine questions as the shutters go up
- Copying new customer details into HubSpot once the shop shuts
With QX
- A free slot from Google Calendar, booked in the same chat
- Private service prices quoted from your list straight away
- Medicine questions logged as callbacks for 9am
- New customers saved in HubSpot, with every thread in QX
Spend more of your day at the dispensary
Your AI agent answers your pharmacy WhatsApp from Monday to Sunday, so you and your team can look after the customers at the counter.
Flu jabs booked at any hour
At lunchtime or 9pm on a Sunday, it finds a free flu jab slot in your calendar and books it with the customer's name and number.
Travel clinics booked before the trip
Thailand in March or a gap year in Peru. Travellers get a consultation booked with Priya and hear how far ahead to come in, straight from your travel clinic guide.
Private service prices from your list
A chickenpox vaccine, a travel consultation or ear wax removal. Each one is quoted from your price list, so customers can book in the same chat.
Opening hours and services, answered
Your Saturday hours, parking near Market Street and whether you offer blood pressure checks. It answers from your pharmacy guide and website.
Medicine questions go to Priya
A question about a medicine, a dose or a prescription reaches your pharmacist. Following your rule, it logs a callback for Priya or shares the pharmacy number.
New customers saved to your CRM
It saves each new customer to your CRM, such as HubSpot, as it books their first appointment, so the team has their details before they walk in.
FAQs
See it working for other businesses
Answer your next flu jab enquiry in seconds
Free to start. Upload your pharmacy guide, connect your calendar and let QX take the next message.