QX Labs
whatsappWhatsApp agent for appliance repair engineers

The AI receptionist for appliance repair engineers, on WhatsApp

Quotes your call out fee, books engineer visits and logs the make, model and fault before you arrive.

WhatsApp
WhatsApp
Google Calendar
Google Calendar
Google Sheets
Google Sheets
QuickBooks
QuickBooks
HubSpot
HubSpot
9:41
KA
Kingsley Appliance Repairs
online
Today
Message

Give it your prices, your calendar and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your prices and services

Upload your price list, fault code guide and repair terms. It reads your website too.

  • Price list 2026.pdf
    PDF
  • Fault code guide.pdf
    PDF
  • Repair terms and guarantee.docx
    Word document
  • kingsleyrepairs.co.uk
    Website
2

Where the work goes

Choose exactly what it can do, one app and one job at a time.

  • Google Calendar
    Book engineer visits
    Google Calendar
  • Google Sheets
    Log make, model and fault
    Google Sheets
  • QuickBooks
    Resend a repair invoice
    QuickBooks
  • HubSpot
    Save customers and log callbacks
    HubSpot
3

What comes to you

Decide which messages need you, and what the customer is told.

  • A smell of gas from an appliance
    Give the gas emergency line
  • A warranty dispute
    Log a callback
  • A machine leaking across the floor
    Share your mobile
  • Commercial kitchen equipment
    Log the details

Illustrative agents for repairers, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
KA
Kingsley Appliance Repairs
online
Today
Message

How AI agents help repair engineers

Customers get a price and a visit booked while you finish the repair.

Without an agent

  • Stopping a repair to type out the call out price
  • Checking the diary on your phone in a customer's kitchen
  • A few texts back and forth for the make and model
  • Writing up the jobs sheet in the van at 7pm

With QX

  • Your £69 call out quoted from your price list while you work
  • A free slot found and booked in Google Calendar
  • The make, model and fault logged on your jobs sheet
  • New customers saved in HubSpot, with every thread in QX

Spend more of your week on the repairs

QX answers your WhatsApp while you work, so the machine in front of you gets your full attention.

Your call out fee, quoted straight away

Your call out fee and what it covers come straight from your price list, so the customer knows the cost before Leon knocks on the door.

Visits booked between repairs

It checks your calendar for a gap, at lunchtime or at 10pm, offers the customer two slots and adds the visit with the address.

The make and model before you set off

Each job lands on your jobs sheet in Google Sheets with the make, model, fault and address, so the right parts go in the van.

Fault codes explained from your guide

It explains an E24 on a Bosch dishwasher or an OE on an LG washing machine from your fault code guide, then books the visit to fix it.

Guarantees explained from your terms

The guarantee on parts and labour comes straight from your repair terms, and any warranty dispute is logged as a callback for Leon with the job details.

Gas problems go to the right people

When a customer smells gas, it gives the gas emergency line on 0800 111 999 and logs a callback so Leon can arrange the repair.

FAQs

Prices come only from the list you upload, starting with your £69 call out. Parts depend on what you find at the visit, so it books the visit instead of guessing a total.

You set the rule. It tells them to turn off the gas at the meter, open the windows and call the gas emergency line on 0800 111 999, then logs a callback for you.

Your 12 month guarantee is quoted straight from the terms you upload. When a customer disputes a claim, it logs a callback for you with the job details and leaves the decision to you.

No. It only replies to messages it receives, so it doesn't send updates. When a customer asks, it reads their row in your jobs sheet and tells them what you've noted.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

See it working for other businesses

Plumbers

Prices jobs from a photo and your list, books visits around your jobs, and passes burst pipes straight to you.

Electricians

Quotes from your price list, books surveys and call outs into your calendar, and passes emergencies straight to you.

See every industryFind your business in the full list, from accountants to vets.

Answer your next repair enquiry in seconds

Free to start. Upload your price list, connect your calendar and let QX take the next message.