QX Labs
whatsappWhatsApp agent for plumbers

The AI receptionist for plumbers, on WhatsApp

Quotes jobs from a photo, books visits and passes emergencies to you while you're on the tools.

WhatsApp
WhatsApp
Google Calendar
Google Calendar
Google Maps
Google Maps
Google Sheets
Google Sheets
Xero
Xero
9:41
MP
Mo's Plumbing
online
Today
Message

Give it your prices, your calendar and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your prices and services

Upload your price list, boiler fault codes and the areas you cover. It reads your website too.

  • Price list 2026.pdf
    PDF
  • Boiler fault codes.pdf
    PDF
  • Areas we cover.docx
    Word document
  • mosplumbing.co.uk
    Website
2

Where the work goes

Choose exactly what it can do, one app and one job at a time.

  • Google Calendar
    Book visits
    Google Calendar
  • Google Maps
    Check how far away the job is
    Google Maps
  • Google Sheets
    Log jobs and callbacks
    Google Sheets
  • Xero
    Resend a copy of an invoice
    Xero
3

What comes to you

Decide which messages need you, and what the customer is told.

  • Water through a ceiling
    Share your mobile
  • A smell of gas
    Give the gas emergency number
  • Complaint about a job
    Log a callback
  • No heating for an elderly person
    Log it as urgent

Illustrative agents for plumbers, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
MP
Mo's Plumbing
online
Today
Message

How AI agents help plumbers

Customers get a price and a visit booked while you're under a sink.

Without an agent

  • Drying your hands under a sink to check the diary for a slot
  • A 9pm catch up with your price list open
  • Boiler questions answered from the side of the football pitch
  • Copying bookings into the jobs sheet after the last job

With QX

  • A free slot booked in Google Calendar while you finish the fitting
  • Prices from your list straight away, with every thread in QX
  • Answers from your boiler fault code guide, and Monday visits booked
  • A jobs sheet row for every booking, and invoice copies sent from Xero

Spend more of your week on the tools

An AI agent answers the WhatsApp messages that come in while you're under a sink, so each job gets your full attention.

Straight answers on what you cover

Customers hear which postcodes you cover, whether you work Saturdays and if you fit water softeners, all from your documents and website.

A clear price from your list

For a dripping tap or a radiator valve, the agent quotes your call out charge and parts, so customers can say yes in the same chat.

Evenings and Sundays stay yours

At 9pm or on a Sunday, it finds a free slot in your calendar and books it, so Monday starts with the work lined up.

Bigger jobs start with a survey

When a customer wants a boiler swap or a wet room, it books a survey and logs the job with the address, ready for your quote.

Urgent jobs come straight to you

If a pipe bursts, it shares your mobile and logs an urgent callback, so the calls you take are the ones that need you.

A row for every job

Each booking goes into your jobs sheet in Google Sheets with the address and what needs doing, so Friday's invoicing starts from one tidy list.

FAQs

From the photo it works out what needs fixing, then quotes from your price list. If the fix isn't clear, it books a visit instead of guessing.

You set the rule. It tells the customer how to turn the water off at the stopcock, gives them your mobile and logs an urgent callback for you.

Yes. Before offering a slot, it checks Google Calendar for free time, then adds the visit with the address and notes.

No. They message you on WhatsApp as they do today and get a reply in seconds.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

Answer your next enquiry in seconds

Free to start. Upload your price list, connect your calendar and let QX take the next message.