The AI receptionist for gyms and studios,
on WhatsApp
Books class spaces and trial passes, quotes memberships from your price list and passes cancellations to your manager.
Give it your timetable, your prices and your rules
QX connects to over 1,000 apps, so it runs on the tools you already use.
Your timetable and prices
Upload your class timetable, membership prices and member handbook. It reads your website too.
- Class timetable.csvCSV file
- Membership prices 2026.pdfPDF
- Member handbook.pdfPDF
- forgefitness.co.ukWebsite
Where bookings go
Choose exactly what it can do, one app and one job at a time.
- Log class bookings and callbacksGoogle Sheets
- Book trial passesGoogle Calendar
- Save trial visitorsHubSpot
- Add newsletter sign upsMailchimp
What comes to you
Decide which messages need a person, and what the member is told.
- Freezing or cancelling a membershipLog a callback
- An injury or health questionLog a callback for the manager
- Something left in the changing roomsShare the desk number
- Personal training enquiriesLog a callback for a trainer
Illustrative agents for gyms, on WhatsApp
Explore examples of agents handling different types of customer requests. Select one to see the conversation.
How AI agents help gyms
With QX, members and visitors get a place booked in seconds.
Without an agent
- Checking the class sheet at the desk to find a free bike
- Typing out both membership prices for each new enquiry
- Answering last night's trial pass requests with the morning coffee
- Copying new visitors' names and numbers into HubSpot
With QX
- A bike or mat booked in your class sheet as the message lands
- Membership prices quoted from your list, with every thread in QX
- Trial passes booked into Google Calendar at 11pm or 6am
- Every trial visitor saved in HubSpot as they book
Spend more of your week on the gym floor
An AI agent answers your WhatsApp day and night, so you and your instructors stay with the people in front of you.
Class spaces booked while you teach
Members are booked onto a free bike or mat in your class sheet and told when to arrive, so every register is ready before the class.
Membership prices from your list
Off peak for weekday visits or full membership with every class included. Each option comes straight from your price list, so people can choose in the same chat.
Free trial passes, booked and saved
It finds a free slot in your calendar, books the trial pass with a tour and saves the visitor to your CRM, such as HubSpot, with their name and number.
Hours, parking and what to bring
Weekday 6am starts, Sunday hours, parking and whether to bring a towel. Answers come from your documents and website the moment someone asks.
Injuries and freezes go to Zoe
When a member mentions an injury or wants to cancel, it takes their name and best number and logs a callback, so Zoe rings back ready to talk it through.
Replies after the doors close
At 11pm or on a Sunday night, it answers with your timetable and prices and books trial passes, so Monday opens with new visitors in the diary.
FAQs
See it working for other businesses
Answer your next member in seconds
Free to start. Upload your timetable, connect your class sheet and let QX take the next message.