QX Labs
whatsappWhatsApp agent for gyms and studios

The AI receptionist for gyms and studios, on WhatsApp

Books class spaces and trial passes, quotes memberships from your price list and passes cancellations to your manager.

WhatsApp
WhatsApp
Google Sheets
Google Sheets
Google Calendar
Google Calendar
HubSpot
HubSpot
Mailchimp
Mailchimp
9:41
FF
Forge Fitness
online
Today
Message

Give it your timetable, your prices and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your timetable and prices

Upload your class timetable, membership prices and member handbook. It reads your website too.

  • Class timetable.csv
    CSV file
  • Membership prices 2026.pdf
    PDF
  • Member handbook.pdf
    PDF
  • forgefitness.co.uk
    Website
2

Where bookings go

Choose exactly what it can do, one app and one job at a time.

  • Google Sheets
    Log class bookings and callbacks
    Google Sheets
  • Google Calendar
    Book trial passes
    Google Calendar
  • HubSpot
    Save trial visitors
    HubSpot
  • Mailchimp
    Add newsletter sign ups
    Mailchimp
3

What comes to you

Decide which messages need a person, and what the member is told.

  • Freezing or cancelling a membership
    Log a callback
  • An injury or health question
    Log a callback for the manager
  • Something left in the changing rooms
    Share the desk number
  • Personal training enquiries
    Log a callback for a trainer

Illustrative agents for gyms, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
FF
Forge Fitness
online
Today
Message

How AI agents help gyms

With QX, members and visitors get a place booked in seconds.

Without an agent

  • Checking the class sheet at the desk to find a free bike
  • Typing out both membership prices for each new enquiry
  • Answering last night's trial pass requests with the morning coffee
  • Copying new visitors' names and numbers into HubSpot

With QX

  • A bike or mat booked in your class sheet as the message lands
  • Membership prices quoted from your list, with every thread in QX
  • Trial passes booked into Google Calendar at 11pm or 6am
  • Every trial visitor saved in HubSpot as they book

Spend more of your week on the gym floor

An AI agent answers your WhatsApp day and night, so you and your instructors stay with the people in front of you.

Class spaces booked while you teach

Members are booked onto a free bike or mat in your class sheet and told when to arrive, so every register is ready before the class.

Membership prices from your list

Off peak for weekday visits or full membership with every class included. Each option comes straight from your price list, so people can choose in the same chat.

Free trial passes, booked and saved

It finds a free slot in your calendar, books the trial pass with a tour and saves the visitor to your CRM, such as HubSpot, with their name and number.

Hours, parking and what to bring

Weekday 6am starts, Sunday hours, parking and whether to bring a towel. Answers come from your documents and website the moment someone asks.

Injuries and freezes go to Zoe

When a member mentions an injury or wants to cancel, it takes their name and best number and logs a callback, so Zoe rings back ready to talk it through.

Replies after the doors close

At 11pm or on a Sunday night, it answers with your timetable and prices and books trial passes, so Monday opens with new visitors in the diary.

FAQs

Before it books anyone, it reads the spaces left in your class sheet in Google Sheets, and offers the next class with space when one is full.

It doesn't give medical or training advice. You set the rule, such as taking their name and number and logging a callback for your manager.

No. The agent quotes your membership prices, books a free trial pass and saves the visitor in HubSpot. Sign up and payment stay with you or your membership system.

No. Every conversation starts with a message from a member or visitor, and it only ever replies.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

Answer your next member in seconds

Free to start. Upload your timetable, connect your class sheet and let QX take the next message.