QX Labs
whatsappWhatsApp agent for mortgage brokers

The AI front office for mortgage brokers, on WhatsApp

Books first appointments, answers document and fee questions from your guide and passes advice questions to your adviser.

WhatsApp
WhatsApp
Google Calendar
Google Calendar
Google Forms
Google Forms
Google Sheets
Google Sheets
HubSpot
HubSpot
9:41
FM
Fairholme Mortgages
online
Today
Message

Give it your guide, your calendar and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your broker guide and fees

Upload your broker guide, document checklist and fee structure. It reads your website too.

  • Broker guide 2026.pdf
    PDF
  • Document checklist.docx
    Word document
  • Fee structure.pdf
    PDF
  • fairholmemortgages.co.uk
    Website
2

Where the work goes

Choose exactly what it can do, one app and one job at a time.

  • Google Calendar
    Book first appointments
    Google Calendar
  • Google Forms
    Share the fact find form
    Google Forms
  • Google Sheets
    Note documents and callbacks
    Google Sheets
  • HubSpot
    Save new clients
    HubSpot
3

What comes to you

Decide which messages need a person, and what the client is told.

  • A current client needing advice
    Log a callback with any deadline
  • Worries about keeping up repayments
    Share the adviser's mobile
  • A solicitor or agent chasing a case
    Log a callback
  • A mortgage offer about to expire
    Log an urgent callback

Illustrative agents for advisers, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
FM
Fairholme Mortgages
online
Today
Message

How AI agents help mortgage brokers

With QX, clients get answers and a first appointment booked in seconds.

Without an agent

  • Typing out the self employed document list for each applicant
  • Explaining your fee between cases, one message at a time
  • Evening back and forth to find a first appointment slot
  • Keying new clients and fix end dates into HubSpot on Friday

With QX

  • Document lists from your checklist, with gaps noted on the client sheet
  • Your fee explained from your fee structure at any hour
  • First appointments booked in Google Calendar, with every thread in QX
  • New clients saved in HubSpot with their fix end date

Spend more of your week advising clients

Your agent answers buyers and homeowners on WhatsApp all week, so your hours go on applications, lenders and offers.

First appointments around your diary

It checks your calendar for free time between client meetings, offers two slots and adds the appointment with the client's name and number.

The right document list for each applicant

Payslips and a P60 for employees, SA302s and tax year overviews for the self employed. Each list comes from your checklist, so clients bring the right paperwork.

Your fee, explained the same way

Clients learn what you charge and when it's paid, straight from your fee structure, so they know the cost before their first appointment.

Advice questions come to you

Which fix to choose or how much to borrow. It books a first appointment or logs a callback with the client's deadline, so every recommendation comes from you.

Every new client saved to your CRM

It saves each first time buyer and remortgage client to your CRM, such as HubSpot, with their name, number and fix end date, ready for your first appointment.

Evening enquiries, answered the same night

Buyers often message after work. At 9pm, it replies with your fee and a free slot, so the week starts with first appointments in the diary.

FAQs

No. It answers only from the documents you upload and your website, such as your broker guide, document checklist and fee structure. A question that needs advice, like which rate to choose or how much to borrow, becomes a first appointment or a callback for you.

Yes. Every conversation shows in your QX chat history, so you can read each question and the exact reply the client received.

No. Your fee and when it's paid are explained from your fee structure, and payment stays with you.

No. It only replies to messages it receives and never starts a conversation. Each client's fix end date goes into HubSpot, ready for your own reviews.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

Answer your next mortgage enquiry in seconds

Free to start. Upload your broker guide, connect your calendar and let QX take the next message.