QX Labs
whatsappWhatsApp agent for vets and groomers

The AI receptionist for vets and groomers, on WhatsApp

Quotes from your price list, books vaccinations, check ups and grooms and passes emergencies to your on call vet.

WhatsApp
WhatsApp
Google Calendar
Google Calendar
Square
Square
Google Sheets
Google Sheets
HubSpot
HubSpot
9:41
MV
Meadow Vets and Grooming
online
Today
Message

Give it your prices, your calendar and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your prices and services

Upload your price list, grooming menu and emergency guide. It reads your website too, including your opening hours.

  • Price list 2026.pdf
    PDF
  • Grooming menu.pdf
    PDF
  • Emergency guide.docx
    Word document
  • meadowvets.co.uk
    Website
2

Where bookings go

Choose exactly what it can do, one app and one job at a time.

  • Google Calendar
    Book appointments and grooms
    Google Calendar
  • Square
    Check a grooming gift card
    Square
  • Google Sheets
    Log bookings and urgent callbacks
    Google Sheets
  • HubSpot
    Save new clients
    HubSpot
3

What comes to you

Decide which messages need a vet, and what the client is told.

  • Poisoning or breathing trouble
    Share the on call number
  • Test results or medication
    Log a callback for the vet
  • Complaint about a groom
    Apologise and log a callback
  • End of life care for a pet
    Log a callback

Illustrative agents for vets, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
MV
Meadow Vets and Grooming
online
Today
Message

How AI agents help vets

With QX, pet owners get an answer and an appointment booked at any hour.

Without an agent

  • Checking the diary for a booster slot between consults
  • Pausing a groom to quote prices and free slots
  • Questions about hours and prices answered after evening surgery
  • Registering new clients in HubSpot at the end of the week

With QX

  • A booster slot booked in Google Calendar while you consult
  • Grooms priced from your menu and booked into your groomer's calendar
  • Hours and prices answered as messages arrive, with every thread in QX
  • New owners and their pets saved in HubSpot at the first booking

Spend more of your day with the animals

QX answers your WhatsApp from Monday to Sunday, so you and Holly stay with the pet in front of you.

Boosters booked between consults

A dog or cat booster is quoted from your price list, then booked into a free slot in your calendar under the pet's name.

Grooms booked around Holly's day

It prices a bath and brush or a full groom from your grooming menu, adds the matting charge where it applies and books the slot with Holly.

Straight answers on hours and prices

Saturday hours, the price of a nail clip, whether you see rabbits. Owners get the answer from your price list and website, the same way every time.

New clients registered as they book

It saves each new owner, their number and their pet's name to your CRM, such as HubSpot, as it books the first visit, so the details are ready when they arrive.

Emergencies go straight to your vet

For a dog that ate chocolate or a cat struggling to breathe, it shares your on call number at once and logs an urgent callback for Laura.

Evening bookings, ready by morning

At 9pm or on a Sunday, it books a check up into a free slot and adds a row to your bookings sheet, so the diary is set when you open at 8am.

FAQs

No. Answers come only from the documents you upload, like your price list and emergency guide. For symptoms, test results or medication, it books an appointment or logs a callback for your vet.

You set the rule. For a pet that has eaten something toxic or is struggling to breathe, it shares your on call number straight away and logs an urgent callback.

No. It confirms the price and books the slot. Payment stays with you at the practice.

No. Every message it sends is a reply to one it received. Your reminders carry on however you send them today.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

Answer your next pet owner in seconds

Free to start. Upload your price list, connect your calendar and let QX take the next message.