WhatsApp agent for physiotherapistsThe AI receptionist for physiotherapists,
on WhatsApp
Books assessments and follow ups, answers from your price list and patient guide and flags severe symptoms to you.
Give it your prices, your calendar and your rules
QX connects to over 1,000 apps, so it runs on the tools you already use.
Your price list and patient guide
Upload your price list, patient guide and insurer information. It reads your website too.
- Price list 2026.pdfPDF
- Patient guide.docxWord document
- Insurers we work with.docxWord document
- marstonphysio.co.ukWebsite
Where bookings go
Choose exactly what it can do, one app and one job at a time.
- Book sessionsGoogle Calendar
- Share the injury history formGoogle Forms
- Log urgent callbacksGoogle Sheets
- Save new patientsHubSpot
What comes to you
Decide which messages need a physiotherapist, and what the patient is told.
- Severe symptoms in clinic hoursShare the clinic number
- Severe symptoms after hoursPoint them to NHS 111 and log a callback
- Questions about an injury or exercisesLog a callback
- A sports club asking about team ratesLog a callback
Illustrative agents for physios, on WhatsApp
Explore examples of agents handling different types of customer requests. Select one to see the conversation.
How AI agents help physios
Patients get answers and a session booked, even after hours.
Without an agent
- Checking the diary for an assessment slot between patients
- Explaining prices and what to wear, one first visit at a time
- Answering the same insurer question again over a late lunch
- Setting up a block of follow ups after the last patient
With QX
- Assessments booked into free Google Calendar slots as patients ask
- Prices from your list and what to wear from your patient guide
- Insurer steps explained, with the authorisation number on the booking
- Follow up blocks booked in one chat, new patients saved in HubSpot
Give each session your full attention
QX answers your clinic WhatsApp from Monday to Sunday, while you and Luke work through the day's patients.
Assessments booked around your clinics
Your calendar shows the free time, the patient picks one of two slots and the assessment goes in with their name and number.
Session prices from your own list
A 30 minute sports massage, a home visit or a block of four follow ups. Patients hear what each one costs and can book in the same chat.
What to wear, answered every time
Shorts for a knee, a vest top for a shoulder. It answers from your patient guide, so patients arrive ready to move.
Insurer steps, explained
It names the insurers you work with, asks for the authorisation number and adds it to the booking. Questions about a patient's own cover go to their insurer.
New patients booked after hours
At 9pm or on a Sunday, it books a first assessment into a free slot and saves the new patient to your CRM, such as HubSpot, so Monday starts with a fuller diary.
Severe symptoms follow your rule
For sudden swelling, numbness or severe pain, it gives the clinic number in hours or NHS 111 after hours, and logs a callback for Rhiannon at 8am.
FAQs
See it working for other businesses
Answer your next physio enquiry in seconds
Free to start. Upload your price list, connect your calendar and let QX take the next message.