QX Labs
whatsappWhatsApp agent for restaurants and cafés

The AI booking desk for restaurants and cafés, on WhatsApp

Checks your free tables, takes reservations and answers from your menu and allergen guide, day and night.

WhatsApp
WhatsApp
Google Sheets
Google Sheets
Square
Square
HubSpot
HubSpot
Mailchimp
Mailchimp
9:41
WK
The Wharf Kitchen
online
Today
Message

Give it your menu, your tables and your rules

QX connects to over 1,000 apps, so it runs on the tools you already use.

1

Your menu and allergens

Upload your menu, allergen guide and private hire pack. It reads your website too.

  • Autumn menu.pdf
    PDF
  • Allergen guide.xlsx
    Spreadsheet
  • Private hire pack.docx
    Word document
  • thewharfkitchen.co.uk
    Website
2

Where bookings go

Choose exactly what it can do, one app and one job at a time.

  • Google Sheets
    Book tables and log callbacks
    Google Sheets
  • Square
    Check a gift card balance
    Square
  • HubSpot
    Save new guests
    HubSpot
  • Mailchimp
    Add newsletter sign ups
    Mailchimp
3

What comes to you

Decide which messages need a person, and what the guest is told.

  • Private hire or 10 guests or more
    Take the date and log a callback
  • A severe allergy
    Note it on the booking
  • A complaint about a meal
    Apologise and log a callback
  • A guest running late tonight
    Share the restaurant number

Illustrative agents for restaurants, on WhatsApp

Explore examples of agents handling different types of customer requests. Select one to see the conversation.

9:41
WK
The Wharf Kitchen
online
Today
Message

How AI agents help restaurants

Guests get a table and their answers while you run service.

Without an agent

  • Checking the reservations sheet on your phone at the pass
  • Typing out the vegan and gluten free dishes between tables
  • Answering Sunday bookings after close, one message at a time
  • Screenshotting private hire enquiries to send on to your manager

With QX

  • A free table found and the booking added to your reservations sheet
  • Answers from your menu and allergen guide, with allergies noted for the kitchen
  • Sunday bookings taken after close, with every thread in QX
  • Private hire logged as a callback with the date, guest count and number

Spend more of your week with your guests

Your agent answers your WhatsApp from morning prep until well after last orders, and keeps your reservations sheet up to date.

Tables booked during service

While you run the floor, it checks the reservations sheet for a free table and adds the booking with the name, time and party size.

Straight answers from your menu

The Sunday roast price, the vegan mains or what's gluten free. Every answer comes from your autumn menu and allergen guide, so guests can book on the spot.

Allergies noted for the kitchen

When a guest mentions a severe allergy, it notes the allergy on their booking and explains that Ravi confirms every dish on the night, so the kitchen is ready.

Private hire passed to Lucy

A 40th, a leaving do or a christening lunch. It answers from your private hire pack, then logs the date, guest count and best number so Lucy can ring back with a menu.

Bookings taken after last orders

At 11pm or on your day off, it answers from your menu and books the next free table, so the week ahead fills up while you rest.

Every new diner saved to your CRM

Each new diner's name and number goes to your CRM, such as HubSpot, when they book their first table, so your guest list builds through the season.

FAQs

No. It shares what your allergen guide says about each dish, notes the allergy on the booking and tells the guest your kitchen will confirm every dish on the night.

Bookings go through the apps you connect, such as a Google Sheet for tables and reservations. Check the integrations page to see whether your booking system is there too.

No. For a large group, it takes the details and logs the booking or a callback for your manager. Deposits and payment stay with you or your booking system.

The guest is offered the nearest free times from your reservations sheet. It won't message them later if a table frees up, because it only replies to messages it receives.

WhatsApp is included on every plan, and each reply spends credits like any other agent run. The pricing page has the current plans and credit prices.

See it working for other businesses

Hotels and guesthouses

Checks your rooms, quotes your rates, takes the booking and answers guests from your house rules.

Bakeries

Logs cake orders with the message and collection date, answers from your allergen list and passes wholesale enquiries to you.

See every industryFind your business in the full list, from accountants to vets.

Answer your next diner in seconds

Free to start. Upload your menu, connect your reservations sheet and let QX take the next message.