QX Labs
All integrations
Dynamics 365
QX Labs Icon
CRM & Sales

Let agents run your Dynamics 365 records

QX creates leads, updates opportunities, raises invoices and handles cases for you—so your team sells and supports customers instead of feeding the CRM.

@QX What deals are at risk this quarter?
QX
Four opportunities worth £820k have had no activity in 21+ days, including Northwind Ltd (£310k, closing Dec 12). Their last email asked about pricing. Want me to draft a re-engagement note?
Dynamics 365
Dynamics 365
Outlook
Outlook

Stop logging calls, chasing updates, and rekeying data between systems. Hand the CRM grind to an agent.

Pipeline hygiene

A CRM that updates itself

Emails, calls and meetings get summarised and written back to the right account, contact and opportunity automatically—stages move forward, next steps appear, and reps stop dreading Friday updates.

Lead capture

Every lead in, instantly

Inbound forms, replies and referrals are enriched, deduped and filed as proper leads or contacts—routed to the right owner with context attached, no copy-paste required.

Case handling

Cases triaged on arrival

New cases get classified by severity and topic, linked to the right account, and either routed to the right team or answered on the spot with information pulled from your knowledge base.

Dynamics 365

Real workflows, built for your team

Build complex workflows in minutes that chain Dynamics 365 with the rest of your stack. Trigger them on specific events, on a schedule, or on demand.

Sales: Qualify and route every inbound lead

Prospect emails in

Prospect emails in

Triggered in Gmail

QX Labs Icon

Extract intent & company

Agent step

Enrich the contact

Enrich the contact

via Clearbit

QX Labs Icon

Score against your ICP rules

Agent step

ICP score ≥ 8
Dynamics 365

Create the lead & contact

in Dynamics 365

Ping the account owner

Ping the account owner

Alert via Slack

QX agents can create leads, update opportunities, raise invoices, handle cases—and a lot more

QUERYList leads in your CRM
QUERYRead a specific lead
QUERYList all invoices
CREATECreate a new lead
CREATECreate an account or contact
CREATECreate an opportunity
CREATEOpen a support case
UPDATEUpdate opportunities, cases & invoices

+ 8 more actions

About Dynamics 365

Dynamics 365 is Microsoft's unified CRM and ERP suite, used by enterprises worldwide to run sales, customer service, finance and operations on a single platform. Its deep Web API, tight integration with the Microsoft stack, and enterprise-grade security make it a natural backbone for automated revenue and service workflows.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Dynamics 365 working inside your stack

Want an AI co-worker that keeps your CRM clean and moves deals forward for you? Book a demo to walk through your use case, or get started for free.

Book a demo