Let agents turn Formbricks feedback into action
QX launches surveys, watches responses come in, and routes the insights and follow-ups to the right people—so feedback drives decisions instead of piling up.
Stop launching surveys nobody reads, missing critical responses, and chasing follow-ups by hand. Hand it to an agent.
Surveys out the door in minutes
Describe what you want to learn and from whom—an agent drafts the questions, spins up the survey in Formbricks, and targets the right contacts without you touching the builder.
Every response, summarised
Incoming answers get read, categorised and themed automatically—an agent surfaces what's changing, who's unhappy, and what to do next, instead of leaving you to scroll a dashboard.
Feedback that triggers work
Detractors get flagged to CS, feature requests land in the product backlog, and happy customers get nudged to leave a review—each response routed to the right place, automatically.
Formbricks
Real workflows, built for your team
Build workflows in minutes that chain Formbricks together with the rest of your stack. Trigger them on a new response, on a schedule, or on demand.
Customer Success: Close the loop on every NPS response
New NPS response submitted
Triggered in Formbricks
Classify sentiment & theme
Agent step
Attach feedback to the account
in Salesforce
Alert the CSM
Alert via Slack
Draft a thank-you reply
in Gmail
QX agents can build surveys, read responses, update contacts in Formbricks—and a lot more
+ 23 more actions
About Formbricks
Formbricks is an open-source survey and experience management platform used by product, research and customer teams to collect structured feedback at every touchpoint. Its developer-friendly API, webhook system and contact attributes make it well-suited to automation—letting feedback flow straight into the tools where work actually happens.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Formbricks working inside your stack
Want an AI co-worker that runs your surveys and turns every response into action? Book a demo call to discuss your use cases, or get started for free.
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