QX Labs
All integrations
Heyy
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Communication

Let agents run your Heyy conversations end-to-end

QX captures new contacts, tags them, routes them to the right channel, and keeps your messaging templates and automations tidy—so your team can focus on the customer, not the admin.

@QX Any customer issues I should know about today?
QX
Three WhatsApp threads in Heyy have gone 24+ hours without a reply—two are tagged VIP, including Maria Chen at Northstar. Want me to draft responses and flag her account owner in Slack?
Heyy
Heyy
Slack
Slack

Stop juggling channels, chasing replies, and copy-pasting contacts between tools. Hand it to an agent.

Contacts

A clean, tagged contact list

New leads from any channel get created in Heyy with the right labels, custom attributes and segment tags—so your audience stays organized without anyone touching a form.

Conversations

Every channel, one workflow

WhatsApp, SMS, Messenger and Instagram all flow through the same logic—an agent reads incoming messages, classifies them, and routes the right ones to the right people instantly.

Templates

The right message, every time

QX pulls the correct approved template, fills in the customer details, and sends—keeping outbound on-brand and compliant across every conversation channel you run.

Heyy

Real workflows, built for your team

Chain Heyy together with the rest of your stack to build complex workflows in minutes. Trigger them on an incoming message, on a schedule, or on demand.

Customer Support: Triage every inbound message instantly

Heyy

Customer messages on WhatsApp

Triggered in Heyy

QX Labs Icon

Classify intent & urgency

Agent step

Bug or outage
Open a ticket

Open a ticket

in Linear

Severity: critical
Page the on-call team

Page the on-call team

Alert via Slack

Routine question
Heyy

Send a templated reply

in Heyy

QX agents can create contacts, manage labels, wire up webhooks—and a lot more

CREATECreate a new contact
CREATECreate a contact attribute
CREATECreate a label
LISTList messaging channels
LISTList message templates
LISTList automation workflows
CREATECreate a webhook
UPDATEUpdate a webhook

+ 5 more actions

About Heyy

Heyy is a customer messaging platform that unifies WhatsApp, SMS, Facebook Messenger and Instagram into a single inbox with automation, contact management and message templates. Its API surface—covering contacts, labels, channels, templates and webhooks—makes it a strong fit for end-to-end conversational workflows.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Heyy working inside your stack

Want an AI co-worker that runs your WhatsApp, SMS and social messaging for you? Book a demo call to talk through your use case, or get started for free.

Book a demo