Let agents run incidents in incident.io for you
QX declares incidents, pages the right responders, keeps stakeholders updated and chases follow-ups—so your team fixes problems instead of coordinating them.
Stop scrambling to declare, coordinate and clean up after every incident. Hand the busywork to an agent.
Declare and route in seconds
An agent watches alerts and customer reports, classifies severity, opens the incident in incident.io with the right type and custom fields, and pages the on-call rotation automatically.
Stakeholders always in the loop
QX drafts status updates in your voice, posts them to the incident channel and status page, and pings leadership when severity changes—no one chasing the responders for an ETA.
Nothing falls through after resolution
Once an incident closes, an agent extracts action items from the timeline, files them as tickets in your tracker, assigns owners and nudges them until every follow-up is shipped.
incident.io
Real workflows, built for your team
Build complex workflows in minutes that chain incident.io together with the rest of your stack. Trigger them on specific events, on a schedule, or on demand.
Engineering: Turn raw alerts into structured incidents
Alert fires in Datadog
Triggered by alert
Classify severity & impact
Agent step
Declare the incident
in incident.io
Page the on-call rotation
in incident.io
Link recent deploys & PRs
in GitHub
Post context to the channel
Update via Slack
QX agents can declare incidents, page responders, update status, file follow-ups—and a lot more
+ 104 more actions
About incident.io
incident.io is the modern incident management platform trusted by engineering teams at companies like Linear, Etsy and Ramp. It unifies on-call paging, incident response, status pages and post-incident learning in one place, with a rich API and deep Slack integration that make it a natural fit for automation.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See incident.io working inside your stack
Want an AI co-worker that runs incidents alongside your team? Book a demo call to discuss your response workflows, or get started for free.
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