QX Labs
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Metatextai
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AI

Let agents put Metatextai to work on your text

QX classifies, extracts and moderates text through Metatextai—so your team turns unstructured messages, tickets and content into clean data and safe AI responses automatically.

@QX Anything risky in this week's AI assistant logs?
QX
Yes—14 of 2,340 responses tripped your PII and toxicity policies, mostly from the support bot on Friday. The worst is a leaked customer email. Shall I open a ticket and flag the policy gap?
Metatextai
Metatextai
Linear
Linear
Slack
Slack

Stop hand-tagging messages, copy-pasting fields into spreadsheets, and reviewing AI output line by line. Hand it to an agent.

Classification

Every message labelled in seconds

Tickets, reviews, emails and chat logs get routed through Metatextai automatically—each one labelled, scored and sent to the right person or system, without anyone touching a queue.

Extraction

Structured data from messy text

Point an agent at contracts, forms or transcripts and Metatextai pulls out the fields you care about—names, amounts, dates, intents—ready to drop into your CRM or warehouse.

Guardrails

AI output you can actually trust

Every generated response is evaluated against your policies before it reaches a customer—PII, toxicity and off-topic answers are caught, logged and corrected without manual review.

Metatextai

Real workflows, built for your team

Build complex workflows in minutes that chain Metatextai together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.

Customer Support: Classify and route every inbound ticket

New ticket arrives

New ticket arrives

Triggered in Zendesk

Metatextai

Classify intent & urgency

in Metatextai

Metatextai

Extract product, account, error

in Metatextai

QX Labs Icon

Draft a tailored reply

Agent step

Passes guardrails
Metatextai

Evaluate reply against policies

in Metatextai

Post reply & set priority

Post reply & set priority

in Zendesk

QX agents can classify text, extract data, evaluate AI responses—and a lot more

CLASSIFYClassify text with a model
EXTRACTExtract structured data from text
GENERATEGenerate text or chat responses
EVALUATEEvaluate messages against guardrails
CREATECreate a policy guardrail
UPDATEUpdate guardrail policy rules
LISTList applications and models
SCANRun a red-team test scan

+ 5 more actions

About Metatextai

Metatext AI is a natural language processing platform that helps teams classify text, extract structured data, generate content, and enforce safety guardrails on LLM output. Its hosted models and policy engine make it well-suited to automated workflows where messy language has to become reliable, compliant data.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Metatextai working inside your stack

Want an AI co-worker that classifies your text, extracts the data you need, and keeps every AI response on-policy? Book a demo to walk through your use case, or get started for free.

Book a demo