Let agents reason over your Needle knowledge
QX organizes your collections, retrieves the right documents, and grounds every answer in your own data—so your team gets trustworthy answers without digging through files.
Stop hunting through folders, re-answering the same questions, and rebuilding context every week. Hand it to an agent.
Answers grounded in your docs
Agents pull the right files from the right Needle collection and answer with citations—so nobody guesses at policy, pricing or product details when the truth is already in your knowledge base.
Collections that stay tidy
New documents get classified and filed into the right collection, stale files get flagged for removal, and your knowledge base stops drifting into a junk drawer—automatically.
Know what your knowledge holds
Agents track document counts, index size and freshness across every collection, and surface gaps before someone hits a dead end searching for an answer that isn't there yet.
Needle
Real workflows, built for your team
Build complex workflows in minutes that chain Needle together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.
Customer Support: Answer tickets from your own docs
New support ticket opens
Triggered in Zendesk
Classify topic & intent
Agent step
Search the right collection
in Needle
Draft a grounded reply with citations
Agent step
Post reply to the ticket
in Zendesk
Escalate to a human agent
Alert via Slack
QX agents can organize your collections, list and clean files, pull stats—and a lot more
About Needle
Needle is a retrieval-augmented generation platform that lets teams build searchable collections from their own documents and data. Its API makes it straightforward to ground AI agents in trusted internal knowledge, with strong semantic search and collection management built for production workloads.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Needle working inside your stack
Want an AI co-worker that turns your Needle collections into real answers and real work? Book a demo call to walk through your use cases, or get started for free.
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