QX Labs
All integrations
OptimoRoute
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Productivity

Let agents run your daily dispatch on OptimoRoute

QX pulls routes, watches drivers and coordinates the field for you—so your dispatchers stop firefighting and your customers actually get served on time.

@QX Anything I should worry about on today's routes?
QX
Mike's van is 40 minutes behind on Route 7 and has three more stops, including a SLA-bound install for Riverside Clinic at 3pm. Shall I reshuffle his last two stops onto Priya's route and notify the customer?
OptimoRoute
OptimoRoute
Slack
Slack

Stop juggling the dispatch board, chasing drivers, and explaining late arrivals. Hand it to an agent.

Dispatch

A planning desk that runs itself

Every morning, routes get pulled, sanity-checked against orders and capacity, and the day's plan is summarised for your team—no one logging in to hunt for what changed overnight.

Field ops

Driver issues caught in real time

An agent watches live progress, spots delays, missed stops and idle drivers, then alerts the right person and proposes a fix—before customers start calling in.

Customer comms

Proactive updates, not apologies

When a stop is running late or rescheduled, the agent drafts the message, picks the right channel, and keeps your CRM in sync—so customers feel looked after, not left in the dark.

OptimoRoute

Real workflows, built for your team

Build complex workflows in minutes that chain OptimoRoute together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.

Operations: A dispatch brief in every inbox by 7am

Every weekday at 7am

Scheduled trigger

OptimoRoute

Pull today's planned routes

in OptimoRoute

OptimoRoute

Pull driver roster

in OptimoRoute

QX Labs Icon

Summarise load, gaps & risks

Agent step

Post brief to #dispatch

Post brief to #dispatch

Alert via Slack

Unassigned orders exist
Email summary to ops lead

Email summary to ops lead

via Gmail

QX agents can pull planned routes, look up drivers, and weave OptimoRoute into your wider operations

LISTList all drivers
QUERYGet planned routes for a date

About OptimoRoute

OptimoRoute is a leading route planning and scheduling platform used by delivery, logistics and field service teams worldwide. It crunches driver availability, time windows, capacities and traffic to produce optimised daily plans—and exposes that planning data through a clean API, making it a natural fit for automated dispatch workflows.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See OptimoRoute working inside your stack

Want an AI co-worker that handles your dispatch, driver updates and customer comms for you? Book a demo call to walk through your operation, or get started for free.

Book a demo