QX Labs
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PagerDuty
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Developer

Let agents run incident response in PagerDuty

QX triages alerts, pages the right responders, opens incidents and keeps everyone updated—so your team fixes problems instead of fighting the pager.

@QX What's broken right now and who's on it?
QX
Two active incidents: a P1 checkout outage assigned to Maya (acked 4 min ago) and a P3 latency spike on search with no owner yet. Want me to page the search on-call and open a Slack war room?
PagerDuty
PagerDuty
Slack
Slack
Datadog
Datadog

Stop drowning in alerts, manual paging and after-hours chaos. Hand incident response to an agent.

Triage

Noise filtered, signal escalated

Every incoming alert gets read, classified and enriched with context—routine noise is suppressed, real problems get the right severity, owner and runbook before anyone wakes up.

Response

Coordinated war rooms in seconds

The moment a P1 fires, an agent opens the incident, pages the on-call, spins up a Slack channel, posts a status update and keeps stakeholders informed without a human in the loop.

Postmortems

Learnings that actually ship

When incidents resolve, the agent pulls the timeline, drafts the postmortem, files action items in your tracker and updates the status page—turning every outage into improvement work.

PagerDuty

Real workflows, built for your team

Build complex workflows in minutes that chain PagerDuty together with the rest of your stack. Trigger them on incident events, on a schedule, or on demand.

Engineering: Triage and route every new incident

PagerDuty

Incident triggered

Triggered in PagerDuty

QX Labs Icon

Classify severity & service

Agent step

Pull recent metrics & logs

Pull recent metrics & logs

in Datadog

Signals found
PagerDuty

Update incident with context

in PagerDuty

Severity: P1 or P2
Open a war room channel

Open a war room channel

Alert via Slack

PagerDuty

Run response play

in PagerDuty

QX agents can open incidents, page responders, run response plays and update status pages—and a lot more

QUERYList incidents and on-call
READRead an incident with context
CREATECreate an incident
CREATEOpen a maintenance window
UPDATEUpdate incident status or priority
SENDRun a response play
CREATESchedule overrides for on-call
SENDPost a status page update

+ 345 more actions

About PagerDuty

PagerDuty is the leading digital operations platform, used by thousands of engineering and IT teams to manage incidents, on-call schedules and response workflows. Its mature API, deep event ecosystem and granular escalation policies make it the natural backbone for automating real-time incident response at scale.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See PagerDuty working inside your stack

Want an AI co-worker that triages alerts and runs your incident response? Book a demo call to discuss your use cases, or get started for free.

Book a demo