QX Labs
All integrations
Persona
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HR & Support

Let agents run your Persona identity checks

QX reviews inquiries, manages cases and updates your watchlists—so your team focuses on the genuinely tricky verifications, not the queue of routine ones.

@QX Anything risky waiting on me in Persona?
QX
Three inquiries are stuck in review. One—Daniel Cho—has an IP matching a known fraud list and a mismatched government ID. The other two look clean. Want me to flag Daniel's case and approve the rest?
Persona
Persona
Slack
Slack

Stop hand-reviewing every inquiry, chasing edge cases, and copying data between Persona and your stack. Hand it to an agent.

Inquiry review

Routine verifications, decided fast

An agent reads each new inquiry, cross-checks documents, IPs and watchlists, and either approves the clean ones or escalates the rest with the reasoning attached—no queue staring back at you.

Fraud signals

Watchlists that stay current

Suspicious emails, phones, IPs and ID numbers get added to the right lists automatically the moment they surface—so the next bad actor trying the same trick gets caught at the door.

Case management

Cases routed and resolved

Open cases get triaged, enriched with context from your CRM and support tools, and pushed to the right reviewer with a recommended action—so nothing sits unowned for days.

Persona

Real workflows, built for your team

Build complex workflows in minutes that chain Persona together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.

Compliance: Auto-decision every new inquiry

Persona

New inquiry submitted

Triggered in Persona

QX Labs Icon

Review documents & signals

Agent step

Persona

Retrieve linked account & documents

in Persona

Low risk
Persona

Tag account as verified

in Persona

Risk flags present
Escalate to compliance reviewer

Escalate to compliance reviewer

Alert via Slack

QX agents can search your Persona accounts, run inquiries, manage watchlists—and a lot more

SEARCHSearch accounts and cases
QUERYList inquiries and sessions
QUERYRetrieve an account or document
CREATECreate an account
CREATEAdd items to fraud watchlists
UPDATESet tags on an account
UPDATEExpire stuck inquiry sessions
DELETEArchive watchlist items

+ 61 more actions

About Persona

Persona is an identity infrastructure platform used by thousands of companies to verify users, run KYC and KYB checks, screen against watchlists, and manage fraud cases. Its rich API covers inquiries, accounts, documents, lists, cases and webhooks—making it a natural fit for end-to-end identity automation.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Persona working inside your stack

Want an AI co-worker that runs identity verification for you? Book a demo call to discuss your use cases, or get started for free.

Book a demo