Let agents turn Productlane feedback into action
QX listens to every piece of customer feedback in Productlane, routes it to the right team, and closes the loop—so insights actually drive what gets built.
Stop drowning in feedback, losing requests in threads, and forgetting to follow up with the customers who asked. Hand it to an agent.
Every signal classified instantly
Incoming feedback gets read, tagged and grouped by theme automatically—so product, support and engineering see what matters without trawling a backlog every morning.
The right team always knows
Bugs reach engineering, feature requests reach product, billing issues reach finance—each with the customer context attached, pushed into the tools your teams already use.
Customers hear back when it ships
When a request gets shipped or a bug gets fixed, the agent finds everyone who asked and sends a personal note—turning silent feedback into renewed trust.
Productlane
Real workflows, built for your team
Build complex workflows in minutes that chain Productlane together with the rest of your stack. Trigger them on specific events, on a schedule, or on demand.
Support: Embed feedback capture in every support touch
Customer asks for a feature
Triggered in Intercom
Detect feedback intent
Agent step
Open the feedback widget
in Productlane
Surface related docs article
in Productlane
Notify the support lead
Alert via Slack
QX agents can open the feedback widget, surface docs, react to user events—and more inside Productlane
About Productlane
Productlane is a modern customer feedback and support platform built natively on Linear. It helps product and support teams capture insights, run user interviews, and turn raw feedback into prioritized work—keeping the people who build the product close to the people who use it.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Productlane working inside your stack
Want an AI co-worker that turns customer feedback into shipped improvements? Book a demo to walk through your use case, or get started for free.
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