Let agents run your Respond.io conversations
QX reads every chat across your channels, tags contacts, flags what matters and leaves notes for your team—so reps focus on customers, not housekeeping.
Stop drowning in cross-channel chats, missed replies, and untagged contacts. Hand it to an agent.
Every chat sorted instantly
Incoming messages from WhatsApp, SMS, Messenger and web chat get read, classified and routed to the right rep—with intent, urgency and language detected before anyone opens the thread.
Contacts that label themselves
Agents read each conversation, apply the right tags, and keep contact records clean—so segmentation, reporting and follow-up campaigns finally work without a weekly clean-up.
Context the next rep needs
Before a human jumps in, an agent leaves an internal note summarising history, sentiment and the customer's real ask—so the next reply lands in seconds, not minutes.
Respond.io
Real workflows, built for your team
Build complex workflows in minutes that chain Respond.io together with the rest of your stack. Trigger them on specific events, on a schedule, or on demand.
Customer Support: Triage every incoming chat in seconds
New message arrives
Triggered in Respond.io
Classify intent & sentiment
Agent step
Apply tags to the contact
in Respond.io
Create a bug ticket
in Linear
Leave handover note for rep
in Respond.io
Page the on-call team
Alert via Slack
QX agents can read conversations, tag contacts, create notes—and a lot more
About Respond.io
Respond.io is an AI-powered customer conversation management platform that unifies WhatsApp, Messenger, SMS, email and web chat into a single inbox. Used by thousands of sales and support teams worldwide, its open API and rich tagging model make it a natural fit for automating multi-channel customer communication at scale.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Respond.io working inside your stack
Want an AI co-worker that triages chats and tags contacts for you? Book a demo call to walk through your use cases, or get started for free.
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