Let agents turn Satismeter feedback into action
QX reads your surveys, spots the signal in every NPS score, and routes the right follow-up to the right team—so feedback drives change, not just charts.
Stop letting NPS responses pile up unread, unrouted, and unanswered. Hand it to an agent.
Every response, read and routed
An agent reads each new survey response, classifies the theme, weights it by customer value, and pushes it to the right channel—so nothing sits in a dashboard waiting to be noticed.
Reach detractors before they churn
Low scores trigger a personal, context-aware reply within minutes—pulling account details, recent tickets and product usage so the outreach actually addresses the complaint.
Themes you'd otherwise miss
Hundreds of free-text comments get clustered into clear themes and trends, with the receipts attached—so leadership sees what's really driving sentiment, not a vague average.
Satismeter
Real workflows, built for your team
Build complex workflows in minutes that chain Satismeter together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.
Customer Success: Catch detractors before they churn
New survey response arrives
Triggered in Satismeter
Classify theme and sentiment
Agent step
Pull account & ARR
in HubSpot
Alert the CSM
Alert via Slack
Draft a personal follow-up
Agent step
Send the reply
in Gmail
QX agents can list your surveys, pull responses, manage unsubscribes—and a lot more
About Satismeter
Satismeter is a customer feedback platform used by product, marketing and customer success teams to run NPS, CSAT and CES surveys across web, mobile and email. Its targeting and segmentation make it well-suited to automation, while its API exposes responses, users and unsubscribes for downstream workflows.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Satismeter working inside your stack
Want an AI co-worker that turns every survey response into a real follow-up? Book a demo call to discuss your use cases, or get started for free.
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