CRM & Sales

Let agents turn every Specific call into action

QX listens to your conversation data in Specific, spots what matters and pushes the right follow-up into your CRM, inbox and Slack—so insights never die in a transcript.

@QX What did we learn from last week's calls?

Three prospects—Acme, Northwind and Globex—all pushed back on pricing tiers, and two asked about SOC 2. Looks like a pattern worth raising with product. Want me to draft a summary for the team?

Specific

Slack

Stop losing insights in call transcripts, missing buying signals, and re-typing contacts into every tool. Hand it to an agent.

Call insights

Every conversation, mined

QX reads new conversations in Specific, extracts objections, asks and competitor mentions, and surfaces the patterns worth acting on—so nothing useful gets buried in a transcript.

CRM sync

Contacts and companies stay clean

New attendees and accounts on a call get created or updated in Specific automatically, with the right custom fields filled in—no duplicates, no stale records, no manual data entry.

Follow-through

Action items that actually ship

Promises made on calls get turned into CRM tasks, follow-up emails and Slack pings to the right owner—so commitments leave the meeting and land in the work.

Specific

Real workflows, built for your team

Build complex workflows in minutes that chain Specific with the rest of your stack. Trigger them on specific events, on a schedule, or on demand.

Sales: Turn every call into a next step

New conversation logged

Triggered in Specific

Extract objections & action items

Agent step

Update the opportunity

in Salesforce

Buying intent detected

Draft a tailored follow-up

in Gmail

Ping the account owner

Alert via Slack

QX agents can read conversations, sync contacts, update companies in Specific—and a lot more

QUERYList recent conversations

QUERYList companies

QUERYList contacts

QUERYList surveys

CREATELog a new conversation

CREATECreate or update a company

CREATECreate or update a contact

UPDATEUpdate custom attributes

+ 10 more actions

About Specific

Specific is a sales call analytics platform that captures customer conversations and surveys to drive revenue. It turns calls into structured insights—contacts, companies, themes and signals—so revenue teams can spot what's working and what's at risk. Its GraphQL API makes it a natural fit for automation.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Specific working inside your stack

Want an AI co-worker that turns your customer conversations into real action? Book a demo call to discuss your use cases, or get started for free.

Book a demo