QX Labs
All integrations
Spoki
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Communication

Let agents run your WhatsApp on Spoki

QX manages contacts, sends templated campaigns, and triages tickets in Spoki—so your team focuses on the conversations that close, not the WhatsApp admin.

@QX Any WhatsApp customers I should follow up with today?
QX
Three tickets from yesterday are still unanswered—Marco at Belluno SRL is asking about pricing and has been waiting 18 hours. Want me to draft a reply using your sales template?
Spoki
Spoki
HubSpot
HubSpot

Stop juggling contact lists, broadcast templates, and unanswered chats. Hand your WhatsApp channel to an agent.

Campaigns

Templated broadcasts on autopilot

Pull a target segment, pick the right approved template, personalize each message, and schedule the send—agents handle the orchestration so your team just approves and ships.

Contacts

A clean, enriched contact base

Agents upsert new contacts, tag them by source or intent, and keep custom fields up to date as data arrives from your CRM, forms or signups—no more messy WhatsApp lists.

Support

Tickets that never go cold

Incoming chats get classified, prioritized and routed automatically—agents flag what needs a human, draft replies for the rest, and escalate the urgent ones to the right teammate.

Spoki

Real workflows, built for your team

Build workflows in minutes that chain Spoki with the rest of your stack. Trigger them on events in your tools, on a schedule, or on demand.

Marketing: Run targeted WhatsApp campaigns every week

Every Monday at 9am

Scheduled trigger

Pull this week's segment

Pull this week's segment

in HubSpot

QX Labs Icon

Pick the right template per contact

Agent step

Spoki

Upsert contacts with tags

in Spoki

Template approved
Spoki

Launch the WhatsApp campaign

in Spoki

Post send recap

Post send recap

Alert via Slack

QX agents can manage your contacts, launch campaigns, triage tickets in Spoki—and a lot more

LISTList contacts and segments
READRetrieve a contact profile
CREATECreate or update a contact
LISTList WhatsApp templates
LISTList scheduled campaigns
LISTList and filter tickets
CREATECreate a custom field
UPDATEUpdate a custom field

+ 14 more actions

About Spoki

Spoki is an Italian platform built on WhatsApp's official Business API, used by thousands of companies to automate marketing, sales, support, and payment conversations. Its template system, campaigns, contact management, and automations make WhatsApp a reliable, compliant channel that slots cleanly into broader business workflows.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Spoki working inside your stack

Want an AI co-worker that runs your WhatsApp conversations and campaigns for you? Book a demo to walk through your use case, or get started for free.

Book a demo