Let agents run your Supportbee queue
QX reads incoming tickets, drafts replies, routes them to the right team and clears the queue—so your support team focuses on the customers who really need them.
Stop sorting tickets, writing the same reply for the hundredth time, and chasing teammates for updates. Hand it to an agent.
A queue that sorts itself
Every incoming ticket gets read, classified, labelled and routed to the right team automatically—urgent issues surfaced, routine ones answered, nothing left rotting in the queue.
Drafts ready before you blink
Agents pull from your snippets and past tickets to draft a response in your tone, pre-filled with the right context—so you approve and send instead of writing from scratch.
Always know how support is doing
Response times, ticket volumes and reply counts pulled and summarised on a schedule—delivered to leadership without anyone building another spreadsheet.
Supportbee
Real workflows, built for your team
Build complex workflows in minutes that chain Supportbee together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.
Customer Support: Triage every incoming ticket the moment it lands
New ticket arrives
Triggered in Supportbee
Classify topic & severity
Agent step
Apply labels and assign team
in Supportbee
Draft a reply from your snippets
in Supportbee
Page the on-call engineer
Alert via Slack
QX agents can search your tickets, draft replies, route to the right team—and a lot more
+ 25 more actions
About Supportbee
Supportbee is a shared inbox and customer support platform that helps teams collaborate on email tickets without the complexity of a heavyweight helpdesk. Its straightforward API and clean ticket model—labels, teams, snippets and replies—make it a natural fit for automation that needs to read context and act reliably.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Supportbee working inside your stack
Want an AI co-worker that triages tickets and drafts replies for you? Book a demo call to discuss your use cases, or get started for free.
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