Let agents run your SurveyMonkey feedback loop
QX launches surveys, watches responses roll in, surfaces the themes that matter and triggers the right follow-up—so feedback turns into action, not another tab to read later.
Stop exporting CSVs, eyeballing charts, and chasing the people who actually need a follow-up. Hand it to an agent.
Surveys that ship themselves
Tell the agent who to ask and why—it builds the survey, picks the right contacts, sends it out and tracks completions, so you stop fiddling with collectors and links.
Themes, not raw rows
Every new response is read, tagged and clustered into the issues that actually matter—with quotes, counts and trend lines waiting for you instead of a spreadsheet.
Every detractor heard
Low scores and angry comments get routed to the right owner in seconds, with context attached and a draft reply ready—so no unhappy customer goes silent.
SurveyMonkey
Real workflows, built for your team
Build complex workflows in minutes that chain SurveyMonkey together with the rest of your stack. Trigger them on new responses, on a schedule, or on demand.
Customer Support: Close the loop on every NPS response
New survey response submitted
Triggered in SurveyMonkey
Classify score & extract themes
Agent step
Attach feedback to the account
in Salesforce
Alert the CSM
Alert via Slack
Draft a personal follow-up
in Gmail
QX agents can spin up surveys, pull responses, fetch contacts—and a lot more
About SurveyMonkey
SurveyMonkey is one of the world's most widely used online survey platforms, with millions of customers running everything from quick polls to large-scale NPS and employee engagement programs. Its mature API, contact management and response data make it a natural fit for automated feedback workflows.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See SurveyMonkey working inside your stack
Want an AI co-worker that runs your surveys and acts on the answers? Book a demo to walk through your use case, or get started for free.
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