QX Labs
All integrations
Teltel
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Communication

Let agents act on every Teltel call and SMS

QX pulls call and SMS activity from Teltel, spots what needs attention, and drives the follow-ups across your CRM and inbox—so nothing slips after the phone hangs up.

@QX Any missed calls I should worry about today?
QX
Three missed calls from existing customers, including two from Northwind Solutions—an active deal in your pipeline. They also texted asking for a callback. Want me to draft a reply and book a slot?
Teltel
Teltel
Salesforce
Salesforce
Google Calendar
Google Calendar

Stop digging through call logs, chasing SMS threads, and copying outcomes into your CRM by hand. Hand it to an agent.

Call follow-through

Every call gets closed out

Agents review each Teltel call, pull the context from your CRM, and draft the right follow-up—an email, a task, or a callback—so promises made on the phone actually get kept.

SMS triage

Texts that route themselves

Inbound SMS gets read, classified and sent to the right person—urgent issues escalated, simple questions answered, and every thread logged against the right customer record automatically.

Activity reporting

Telephony data that talks

Call volumes, response times and missed-call patterns turn into clear briefings on demand—who's slow to pick up, which numbers are blowing up, and what your team should fix this week.

Teltel

Real workflows, built for your team

Build complex workflows in minutes that chain Teltel together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.

Sales: Turn missed calls into booked callbacks

Teltel

Inbound SMS or missed call

Triggered in Teltel

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Identify the caller

Agent step

Match to contact & deal

Match to contact & deal

in Salesforce

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Score urgency from pipeline stage

Agent step

Active opportunity
Propose callback slots

Propose callback slots

in Google Calendar

Teltel

Send SMS with booking link

in Teltel

QX agents can pull call logs, scan SMS threads, sync your users—and act on what they find

LISTGet the call list
LISTGet the SMS list
LISTList Teltel users
RECEIVEReceive inbound SMS via webhook

About Teltel

Teltel is a telecom operator and software provider offering cloud-based contact-center tools, Voice and SMS APIs, VoIP/SIP trunking, auto-dialing and webphone integration. Its webhook-based call events and clean APIs make it a natural fit for automation, letting every conversation flow into the systems where your team already works.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Teltel working inside your stack

Want an AI co-worker that turns every call and text into the right follow-up? Book a demo call to walk through your use cases, or get started for free.

Book a demo