Let agents understand every message you receive
QX uses Tisane to read every comment, review and inbound message—classifying sentiment, language and risk so your team only sees what actually needs a human.
Stop hand-reading every review, comment, and ticket to figure out what matters. Hand it to an agent.
Catch toxic content before users do
Every incoming post, comment or message is scanned for abuse, threats, hate and spam in 27 languages—surfaced to moderators with context, not just a score.
Turn feedback into structured signal
Reviews, survey answers and support tickets get parsed for sentiment, topics and aspects—so trends, complaints and praise feed straight into the dashboards your team already uses.
One pipeline, every language
Detect the language, clean the markup, and route the text—whether it's a French complaint, a Japanese review or an Arabic support note—without separate tools per region.
Tisane
Real workflows, built for your team
Build complex workflows in minutes that chain Tisane together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.
Customer Support: Triage tickets by sentiment and language
New ticket created
Triggered in Zendesk
Detect language & sentiment
in Tisane
Classify topic & urgency
Agent step
Route to the right queue
in Zendesk
Page on-call agent
Alert via Slack
QX agents can analyze sentiment, detect language, flag harmful content—and a lot more
About Tisane
Tisane is a natural language understanding API that detects problematic content, extracts topics, and performs aspect-based sentiment analysis across 27 languages. Purpose-built for moderation, safety and customer-feedback use cases, it goes beyond generic sentiment to flag abuse, threats and intent—making it ideal for high-volume text pipelines.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Tisane working inside your stack
Want an AI co-worker that reads, classifies and routes every piece of text you receive? Book a demo call to discuss your use cases, or get started for free.
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