QX Labs
All integrations
Vapi
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AI

Let agents run your Vapi voice operations

QX configures assistants, watches every call, evaluates quality and turns voice conversations into structured records—so your team ships better voice agents, faster.

@QX How did our support voice agent perform yesterday?
QX
237 calls, 84% resolved on first try—but the billing assistant scored 62 on tone after the new prompt. I've drafted a fix and an eval to verify it. Want me to ship them?
Vapi
Vapi
Slack
Slack

Stop babysitting voice agents, scrubbing call logs and copy-pasting transcripts into tickets. Hand it to an agent.

Build

Voice agents shipped in minutes

Describe the assistant you want and QX configures the transcriber, voice, model and prompts in Vapi—then provisions a phone number and runs evals before it ever takes a real call.

Monitor

Every call watched, every issue caught

QX scores calls against your scorecards, flags regressions and surfaces patterns across hundreds of conversations—so quality problems get spotted before customers complain.

Act

Voice that drives the rest of the stack

Each call becomes structured data: deals updated, tickets created, follow-ups drafted, escalations paged—turning conversations into real action across the tools your team already uses.

Vapi

Real workflows, built for your team

Build complex workflows in minutes that chain Vapi together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.

Customer Support: Turn every support call into a routed ticket

Vapi

Call ends in Vapi

Triggered in Vapi

Vapi

Pull transcript & recording

in Vapi

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Classify intent & severity

Agent step

Create the ticket

Create the ticket

in Zendesk

Severity: critical
Page the on-call team

Page the on-call team

Alert via Slack

Routine question
QX Labs Icon

Draft a follow-up email

Agent step

QX agents can build assistants, monitor calls, run evals and ship voice agents—and a lot more

CREATECreate a voice assistant
UPDATEUpdate an assistant's configuration
LISTList calls and transcripts
QUERYGet full call details
CREATEProvision a phone number
CREATECreate an eval scenario
CREATESet up a scorecard
QUERYRun an analytics query

+ 34 more actions

About Vapi

Vapi is a leading voice AI platform that lets developers build, test and deploy production-grade voice agents. With native support for top transcribers, voices and language models, plus a deep API for assistants, calls, evals and observability, it's purpose-built for automating real-time voice conversations at scale.

About QX Labs

QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.

See Vapi working inside your stack

Want an AI co-worker that ships and operates your voice agents for you? Book a demo call to walk through your use cases, or get started for free.

Book a demo