Let agents run your WhatsApp on Waboxapp
QX watches every incoming message, tracks delivery and read receipts, and triggers the right workflow—so customer chat never sits unanswered or unlogged.
Stop missing WhatsApp messages, losing context, and copying chats into your CRM by hand. Hand it to an agent.
Every message, seen and sorted
Incoming WhatsApp messages get read, classified by intent, and routed to the right person or workflow automatically—no more chats buried under a wall of notifications.
Know what landed and what didn't
Delivery and read acknowledgments stream in real-time, so agents can chase stale conversations, retry failed sends, and flag customers who've gone quiet at exactly the right moment.
Every chat in your CRM
Conversations are summarised, contacts matched, and the whole exchange filed against the right record—so your CRM finally reflects what's actually happening on WhatsApp.
Waboxapp
Real workflows, built for your team
Build complex workflows in minutes that chain Waboxapp together with the rest of your stack. Trigger them on incoming messages, on schedule, or on demand.
Customer Support: Triage every WhatsApp message into a ticket
Customer message arrives
Triggered in Waboxapp
Classify intent & urgency
Agent step
Create or update ticket
in Zendesk
Page on-call agent
Alert via Slack
Draft a holding reply
Agent step
QX agents can monitor incoming WhatsApp chats, track delivery, and trigger workflows—right inside Waboxapp
About Waboxapp
Waboxapp is a WhatsApp integration platform that lets businesses send and receive messages programmatically and embed WhatsApp directly into their CRM and support stack. Its webhook-based API streams real-time message and acknowledgment events, making it well suited to automated, conversation-driven workflows.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See Waboxapp working inside your stack
Want an AI co-worker that handles your WhatsApp conversations for you? Book a demo call to walk through your use case, or get started for free.
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