Let agents handle your WhatsApp conversations
QX replies to customers, sends templates, routes urgent chats and broadcasts updates—so your team stops living in WhatsApp and only steps in when it matters.
Stop juggling sticky WhatsApp threads, missed replies, and broadcast chaos. Hand it to an agent.
Every customer answered fast
Incoming messages get read, understood and answered with context from your CRM and docs—so customers never wait, and your team only sees what truly needs a human.
Personalised templates at scale
Send approved templates to thousands of customers with details tailored per recipient—order updates, reminders, promos—each one drafted, queued and dispatched without copy-paste.
Urgent chats surface themselves
Conversations get classified by intent and sentiment, key details extracted into your systems, and the right teammate pinged the moment something needs them.
Real workflows, built for your team
Build complex workflows in minutes that chain WhatsApp together with the rest of your stack. Trigger them on specific events, on schedule, or on demand.
Support: Triage and resolve incoming WhatsApp chats
Customer messages in
Triggered in WhatsApp
Classify intent & sentiment
Agent step
Look up answer in help docs
in Notion
Send a contextual reply
in WhatsApp
Create a ticket
in Linear
Page the on-call rep
Alert via Slack
QX agents can send messages, reply in threads, broadcast templates—and a lot more
+ 11 more actions
About WhatsApp
WhatsApp is the world's most-used messaging app, with over two billion users across more than 180 countries. The WhatsApp Business API lets companies reach customers on the channel they already prefer, with approved templates, rich media, interactive messages and reliable delivery built for serious operational scale.
About QX Labs
QX is an AI agent platform that helps you build, run and scale AI across your team in a few clicks. Create agents that connect to your data and 1,000+ apps, building institutional memory that gets sharper every run. Then delegate tasks to them from where you already work—Slack, Teams, WhatsApp or email.
See WhatsApp working inside your stack
Want an AI co-worker that handles your WhatsApp conversations end-to-end? Book a demo call to walk through your use case, or get started for free.
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